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Tek RMM or Remote Monitoring and Management is a proactive support plan offering designed on 5 axes :
Headsets and accessories can be included in your monthly plan.
Automatically greet callers and route them anywhere. Easily customized through the web portal.
Setup call queues for offices with longer than normal holding times. Comes with detailed reporting.
Simultaneously ring your cell phone with your desk phone.
Chat with coworkers, see if they are on the phone, view your call history or make system changes right from our easy to use portal.
Hold password protected, multi-party conference calls.
Have voicemails delivered right to your email, complete with caller id, .wav file, and a full text transcription of the voicemail.
Hold 16-party video meetings and share your screen from our easy to use tool.
Send and receive text messages from a business number.
Place calls on hold with one touch and visually see the held calls and retrieve from any phone in the office.
Record calls for up to 1 year.
Easily click to call phone numbers right from your web browser.
Albeit a Managed Service Provider specializing in proactive maintenance, we also offer instant support via our Tek911 service as well as TekRMM support plans that include a wide array of services in addition to monitoring and management.
Room Sensors: Monitors Temperature, Humidity, Power, Flood / Water, Smoke / Fire, Motion, Room Entry, Air Flow, Panic Buttons, Network Cameras and more. Notifications via email, SMS, SMTP, dial-out, audio alert and more. Escalation, schedules, and multi-users management.
Perimeter control systems are a vital part of protecting high-value assets from security threats. However, the challenges have always been how to secure a perimeter from intruders while minimizing false alarms. The solution is using ultra-wideband (UWB) technology to create invisible fence lines that can be guarded in a tamper-resistant manner.
Your Cybersecurity and physical security measures are as effective as the enforcement of your policies and procedures, security should be a concern for each employee. Meet compliance and manage your risks with a total security assessment from our professionals and start building comprehensive security policies and procedures to avoid costly breaches.
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